About NAVAA

About NAVAA About NAVAA

WHO WE ARE

About Navaa Health

NAVAA Health is a medical concierge service specializing in treatment planning and doctor matching tailored to your specific health condition.

We are committed to helping you navigate Thailand’s healthcare system with expertise, care, and integrity.
HERE'S HOW WE STAND OUT:
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You’ll be supported by knowledgeable and experienced healthcare providers who specialize in treatment guidance and personalized care.
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Our team has over 10 years of experience working within Thailand’s healthcare ecosystem—including hospital systems, medical networks, and treatment coordination.
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We maintain a database of over 1,000 specialized doctors across various fields, allowing us to match you with the most suitable physician for your condition.
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We have access to detailed profiles of more than 200 leading hospitals across Thailand, enabling us to recommend the best care options based on your medical needs, location, and budget.
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We also work with over 1,000 certified high-quality pharmacies, making it easy to recommend trusted sources for safe, fairly priced medication.

FAQs

Receiving treatment from a highly experienced specialist who truly understands your condition leads to more accurate diagnosis and more effective care. This can significantly speed up your recovery and help you avoid unnecessary delays, misdiagnoses, or ineffective treatments that waste both your time and money.

Your health isn’t something to gamble with. Choosing the wrong doctor—often unknowingly—can result in trial-and-error treatment, prolonged illness, and unnecessary expenses.

NAVAA Health helps you avoid those risks by connecting you with the most qualified and suitable specialists for your condition. We also help you plan your treatment strategically to save both time and cost, giving you peace of mind throughout your healthcare journey in Thailand.

Typically, if you contact or walk into a private hospital in Thailand, you’ll be referred to one of their in-house full-time doctors or whichever doctor is available at that moment. The hospital will offer you the best service they can—but only within the scope of their internal medical staff.

This means patients are often unknowingly treated by doctors who may not be true specialists in their condition. Many trust the hospital's suggestion without realizing that they’re not receiving the most appropriate care. In some cases, this leads to delayed recovery, incorrect treatments, disease progression, and excessive medical costs.

Additionally, language barriers can cause confusion or miscommunication during appointment scheduling and treatment planning.

This is where NAVAA Health comes in. We ensure you receive care from a truly qualified specialist at the right hospital. We help you manage treatment costs, avoid unnecessary delays, and handle all the logistics—from booking appointments to coordinating interpreters—so your experience is smooth and stress-free.

Medication prices at private hospitals in Thailand can be marked up by 200% to 300% above the actual cost—especially for foreign patients, who are often charged significantly more than Thai nationals. This price inflation can quickly exhaust your insurance coverage, especially for long-term treatments.

Here’s the good news: You can choose to receive medications only within your insurance budget from the hospital, and then purchase the same brand and dosage from certified pharmacies at much lower prices—sometimes more than 50% cheaper than the hospital price.

This is a smart way to reduce overall healthcare costs, particularly for chronic conditions that require long-term medication. However, it's essential to buy from reliable and high-quality pharmacies to ensure that the medication matches exactly what was prescribed.

NAVAA Health can guide you to trusted pharmacies and also offer delivery services to make the process convenient, reliable, and significantly more affordable.

There are over 2,000 pharmacies across Thailand—but not all of them meet the same quality standards.

Here’s what you should look out for:

  • Many shops only have a licensed pharmacist on-site during certain hours. It’s important to visit during those times.
  • Some pharmacies are run by assistants without proper pharmaceutical training, which may lead to incorrect medications being dispensed.
  • Improper storage of medications (e.g., incorrect temperatures) can affect drug quality and safety.
  • Foreigners may be charged higher prices at certain stores.

To stay safe, always consult with a licensed pharmacist and ensure the pharmacy is reputable. If you're unsure where to go or what to look for, NAVAA Health can assist you.

Our team can recommend high-quality, reasonably priced pharmacies and even connect you to online pharmacy services with professional pharmacist consultations and certified delivery straight to your door.

Don't see your question listed?
Feel free to ask us directly.

CONTACT

NAVAA HEALTH Co.,Ltd.
99/287 Chaiyapruek-Rattanathibet
Wongwaen Village No. 3, Sao Thong Hin,
Bang Yai, Nonthaburi 11140, Thailand
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